Central to our operation is customer service. We recognise that all our clients, whether corporate or domestic, will want added value by way of guidance, ideas, planning, scheduling, execution of work with minimal disruption and total communication throughout all processes.
At The Decorating Company we make a point of engaging with every customer, recognising that some clients, whether corporate or domestic, will have clear ideas about what they want and others will want help and guidance to either a minimal or maximum degree. Our overriding aim is to ensure that we provide the exact level of service relevant to our client's requirement, whether this involves a full project management integration or a simple decoration of the spare bedroom.
We always give a firm quotation, which details every stage of the project. Any subsequent adjustment to the cost is done in full consultation with the client – no nasty surprises!
We keep disruption to a minimum – we appreciate that having workmen in your home or place of work can be stressful.
We work in a tidy fashion – our workmen never leave a mess and will put furniture, desks and so forth back in place when the job is completed.
We do not charge a penny until the client is completely satisfied with the project.
We aim to give objective, practical and straightforward advice to clients on how to approach projects and choice of materials.
Our tradesmen will always show up on time and keep to the project schedule. If this is not possible we will contact you to explain why.
Each and every client and their property is always treated with utmost respect.
COMPANY MISSION
Service Beyond Excellence
Iain Black - The Decorating Company Scotland
moblie no: 0777 2464 339
office no: 0131 552 8330